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ATELIER CONCIERGE

Atelier services for luxury couture

Our private digital atelier is at your service. From custom sizing to regional styling, our dedicated curators ensure your couture pieces are meticulously tailored and flawlessly delivered.

24/7

Concierge Care

100%

GCC Tracking

SECURE INQUIRY

Initiate your couture consultation

Whether requesting custom measurements or tracking an express order, our private concierge responds within the hour. Your perfect fit is our singular focus.

+ ATELIER GUIDANCE

Frequently Asked Questions

Essential information regarding our bespoke digital services, express GCC shipping, and flexible payment options. We ensure a seamless experience from atelier to your door.

How does custom sizing work?

What are your shipping timelines?

Our digital atelier utilizes advanced AI measurements paired with master tailors to customize your gown. Simply submit your measurements via our secure inquiry form or schedule a virtual fitting.

We offer complimentary express shipping across the UAE and GCC. Deliveries within Dubai and Abu Dhabi arrive in 24-48 hours, while wider GCC orders take 3-5 business days with full tracking.

Do you accept split payments?

What is your return policy?

Yes, we support flexible, interest-free payment options through Tabby and Tamara for clients in the UAE and Saudi Arabia, alongside traditional Cash on Delivery.

As each piece is carefully hand-finished, we accept returns on ready-to-wear items within 7 days of delivery. Custom-sized creations are final sale but include complimentary alterations.